Some OVH customers have lost data that can’t be recovered, and it’s been suggested that some ‘didn’t understand exactly what they bought’. The consequences of data-loss on this scale can be catastrophic for any organisation. That well-worn phrase, ‘If you fail to prepare, prepare to fail…’ is wholly appropriate in this case.

We believe in working closely with our customers, taking time to explain the benefits our hosting service offers. All of our customers have robust security, multi-site backups and disaster recovery measures in place as standard. It is a shared responsibility. Ultimately you are responsible for making decisions for your own business but as hosting experts we see it as our responsibility to provide an industry-leading service and to do everything we can to protect our customers from potential data-loss. It is about responsible Cloud-hosting and for us there is no other way.